Point of Sale (POS) System Service & Support From RDS

Retail Data Systems of Wisconsin is located in Waukesha, WI. We are in the Central Time Zone. Our office is staffed with trained professionals Monday through Friday 8am to 5pm. We are equiped to handle your support needs. Outside of Regular Business Hours we provide Emergency Support through an automated system. When you call the standard support line you will be prompted to select your system type. You may leave a message that will be immediatley be sent a trained professional. You will receive a return phone call as soon as possible. Please restrict using our After Hours service to emergencies only as the On-Call technician must prioritize all support issues.

After Hours Emergency Support

» Press "6" For Culver's Support

» Press "7" For Grocery, Liquor, and GoodWill Support

» Press "8" For Pixel, Panasonic, and NEC Support

Required Customer Information for All Calls

» Site Name & Location Number

» Contact Name

» Phone Number w/Area Code

» Description of the issue along with exact wording of any error messages

» When the issue was first observed and how often it occurs

» Details of what was being done prior to, during, and after the issue